FAQs

Where is the product made? 

The product is manufactured in Central America, Pakistan & Mexico in facilities where strict World Health Organization biosecurity protocols are in place. All personnel working are in full protective gear in order to prevent further spread of Covid-19.

What are your hours of operation? 

We are available Monday - Friday 9 am - 5:30 pm EST. All inquiries over the weekend will be answered on following business day. 

What materials are used in the face mask? 

The face mask is made of 3 Ply 100% Ringspun Combed Cotton and anti-microbial fabric from Dupont (Silvadur).

What is the dimensions of the mask? 

Our mask face covering is 5x7, and 14" from ear to ear.

Are there sizes of the masks? 

Our size is one size, and fits most faces. 

Is there elastic used in the face mask? 

Yes, there is a slight stretch elastic. The outer part that goes around the ear is made with elastic.

How do I wash my mask? 

Wash lukewarm, let air dry or tumble dry.

How often should I wash my mask? 

It is best to wash the mask after each day of use. 

How many times can I wash my mask? 

The masks are rewash-able over 20 times and even after that, they are still more effective than a common fabric mask!

Will my mask shrink?

Masks may shrink up to 7%

Is there a nose wire in the mask? 

There is not a nose wire. However, The face masks are designed to achieve a close facial fit and very efficient filtration of airborne particles.

How many layers are in the mask? 

The face mask has multiple layers as it is made of 100% Cotton and anti-microbial fabrics.

Is there a pocket for a filter? 

The mask itself is made with anti-microbial solution, which acts as a filter. Therefore, you don't need to add a filter.

How long does shipping take? 

We process orders within 1-2 business days. But due to high demand, orders may take 3-5 business days. 

When will I receive my order confirmation? 

You should receive an order confirmation within 10 minutes of placing the order.

Do you accept returns? 

Due to Covid-19, we are not accepting returns at this time. If there are any questions please reach out to customer service at info@maskdhealth.com

What if I want to purchase between 100-600 Masks?

Please use the coupon code WHOLESALE10 for 10% off your order. Please note, the coupon will only work if your order size is 100 masks or more.

Is Cuver the same as Maskd Health?

We rebranded from Maskd Health to Cuver as we look to launch more products in the health and wellness space.

Is Cuver the same as Maskd Health?

We rebranded from Maskd Health to Cuver as we look to launch more products in the health and wellness space.